Legal Terms and Conditions


Identifying data

ElParking Internet SL (hereinafter, "El Parking"), with tax ID number (CIF) B37546538, registered in the Mercantile Registry of Madrid with the address C/ Albacete, 3 1ª planta, Edif. Mizar 28027 Madrid, Spain, is the owner of the website Email address:


Access and/or use of this website, attributes the condition of the user, who accepts, from such access and/or use, the Terms of Use listed here. In this case, the above conditions will apply regardless of others and will result in compulsory fulfillment.

This Web Page provides access to information, services, programmes or data, which in most cases are free. This is made possible by revenue from advertising displayed during web site browsing or through other forms of electronic communication (E-mails, SMS, MMS, etc.). You may receive advertisements and/or special offers as a result.

Using the website

The user accepts liability for his or her use of the web site. This liability extends to registration should this be needed to access certain services or content. The user shall provide true and lawful information during the registration process and be held liable for any failure to meet these requirements. The user agrees to make appropriate and lawful use of content and services offered through this Web Page and shall not use them to: (1) engage in any activities that are illicit, illegal or that are in bad faith and contrary to public order; (2) disseminate content or propaganda whether of a racist, xenophobic, pornographic, or illegal nature and/or that could be construed as an incitement to terrorism or as an attack on human rights; (3) cause damage to the car park’s physical and information systems , of its suppliers or third parties, or introduce or spread computer viruses or any other hardware or software capable of causing the aforementioned damage; (4) attempt to access and/or use the accounts of other users and to modify or to access their messages. The foregoing list of harm/prejudice is of a non-exhaustive nature. ElParking reserves the right to remove any comments and contributions that violate respect for human dignity, which are discriminatory, xenophobic, racist, or pornographic, or that may constitute an attack on youth or children, public order or safety or in general that the company may deem unsuitable for publication. Under no circumstance will ElParking be held liable for the opinions expressed by users in forums, chats or any other tools used to participate on the web site.

Intellectual and industrial property

ElParking, by itself or as an assignee, owns all rights to the intellectual property of this website, as well as any elements contained therein (not limited to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), which are owned by ElParking or third parties. The user agrees to respect all rights of Intellectual and Industrial Property of the page. It is possible to view the elements of the Website and even print, copy and store them on the hard drive of your computer or any other hardware provided, that either is solely and exclusively for your own personal and private use, being, therefore, strictly prohibited to transform, distribute , publicly communicate, make available, or exploit it in any other way, as well as modify, alter, or decompile it. The user must not remove, alter, or manipulate any protection device or security system that was installed on the website.

Exclusion of waranties and liabilities

ElParking and its licensors or agents shall not be liable under any circumstances for damages of any kind which may arise, including, but not limited to, errors or omissions in the content, lack of availability of the Website or transmission of a virus or malicious or harmful programs in the content in spite of all the necessary technological measures having been taken to prevent it.


ElParking reserves the right to make unannounced changes that it deems appropriate to this Website, being able to change, delete or add content and services provided on it, the way in which they are presented or located on the website and how they are accessed.


This web site may contain links or hyperlinks to other Internet sites. Users should note that ElParking has no control over any such sites or their content. ElParking shall not be liable in any way, shape or form for the content of third-party sites or links to them. ElParking does not guarantee the availability, quality, reliability, accuracy, scope, veracity, validity or constitutionality of any materials or information accessed through said links or on other web sites. Likewise, the inclusion of these external links implies no association, merger or membership of ElParking with any of the entities accessed through such links.

Right of exclusion

ElParking reserves the right to deny or withdraw access to this Website and/or services offered without notice, on its own volition or that of a third party, to those users who violate these Terms of Use.

General information

El Parking shall pursue the breach of these conditions, as well as any misuse of this website, pursuing all legally applicable civil and criminal channels, exercisable by law. ElParking provides the services that are referred to, free of charge. Notwithstanding this, it may establish a price for certain services or products offered, which shall be reported in a timely manner in the sections devoted to them.

Modification of these terms and duration

At any time, ElParking shall be able to modify the conditions established in this document, being duly published as they appear herein. These terms and conditions shall be valid as long as they are publicly displayed and shall remain in effect until they are modified by other duly published terms and conditions.

Cookies policies

This Cookies Policy is part of the Legal Notice of

By means of this Cookies Policy, El Parking Internet, S.L. (hereinafter, the Company) ensures compliance with applicable regulations.

This Cookies Policy may be modified at any time for legal or regulatory reasons, for technical reasons or for changes in the provision of services on the website, with the published version being effective at all times.

What are cookies?

In order to ensure your privacy, we hereby inform you that we use cookies to improve our website according to user activity and frequency of navigation.

A cookie is a file that is downloaded to your device (whether it is a computer, smartphone or tablet) when you access a website and which allows the owner of said website to store or retrieve certain information about multiple variables, for example: registering how many times the website has been accessed by the user; identifying the registered user; making the user's session secure while browsing the website; and allowing transactions to be conducted in a secure and stable way.

As mentioned, cookies provide information about the browsing habits of users and consequently may affect the privacy thereof; for this reason, we provide the necessary information about the types of cookies used on our website, so that you have full decision-making capacity in relation to the use thereof and the protection of your privacy.

In this sense, please note that in order to use all the services and features of the website, you must enable cookies in your Internet browser.

Types of cookies used

Here is some information on the type of cookies used and their purpose:

Session cookies: these are a type of cookie designed to collect and store data while the user accesses a web page. As their name implies, these cookies are stored on the user's device until the end of their browsing session.

Analytical cookies: these are a type of cookie designed and used for monitoring and analysing user behaviour. This type of cookie allows the website owner to measure activity on the website by means of aggregated or statistical information. For this purpose, our website uses Google Analytics cookies with different expiration dates based on the information they provide.

Cookies used by external plugin content: these cookies allow third-party content to be included on our website and are used to display Google Maps.

Type Name Domain Expires Description
Analytics APISID 2 years Google cookie for analysing website use.
Analytics CONSENT Never Google cookie for verifying consent to the use of Google account data in another application.
Analytics G_ENABLED_IDPS Never Cookie for analysing website use.
Analytics HSID 2 years They contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time.
External NID 2 years Cookie used by Google for storing user preferences and information when viewing pages with Google Maps.
External OGPC 1 week Cookie used by Google for storing user preferences and information when viewing pages with Google Maps.
External SAPISID 2 years Cookie used by Google for storing user preferences and information when viewing pages with Google Maps.
External SID 2 years Cookie used by Google for storing user preferences and information when viewing pages with Google Maps.
Session SSID 2 years They contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time.
Session i18next In each session Cookie for identifying the user's language.
Session PHPSESSID In each session Cookie for tracking PHP sessions.
Session _csrf In each session Cookie for detecting fake ID in requests.
Analytics _ga 2 years Google cookie. It is used to distinguish users.
Analytics _gat_UA-62450334-1 1 day Google cookie. It is used to distinguish users.
Analytics mp_d845c8e2240983ac4bb1ce75d625fa1e_mixpanel 9 months Mixpanel cookie for tracking activity on mobile devices.
Analytics _ga 2 years Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session __stripe_orig_props 10 days Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session cid 10 minutes Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session country Never Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session machine_identifier Never Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session machine_identifier Never Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Analytics mp_eb71b6171a4f7ed97de9b7a0395b7ca5_mixpanel 1 year Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Session private_machine_identifier 10 days Stripe cookie. It is used to identify a user during monetary transactions and payment processes.
Analytics private_machine_identifier 10 days Facebook cookie for monitoring traffic.

Who uses the cookies?

The information collected through cookies on a website may be used both by the owner of the website or by a third party providing a service to the owner. In this sense, information from the cookies used is only processed by the Company, i.e. no third parties have access to the information provided by the cookies when they are installed on your device.

Managing cookies

On the basis of the information provided in this Cookies Policy, we would now like to give you details about how to manage the cookies used by the most common browsers (Explorer, Firefox and Chrome).

If you reject the installation of all cookies on the website, some features and content thereof may be affected.

How to view cookies

All browsers offer users the chance to search and view the cookies that a certain website installs, receive information about the duration thereof and possibility to remove them, as indicated in the following section. Below are some links on this question for the most popular browsers:

- Google Chrome

- Mozilla Firefox

- Internet Explorer

How to delete cookies

To restrict or block cookies, you must edit browser settings on your device, whether it is a computer, smartphone or tablet. As a rule, browsers offer the following settings options regarding the installation of cookies:

The browser rejects all cookies and, therefore, no cookie from any website is installed on your device.

The browser notifies you before installing the cookie for you to decide whether or not to accept installation.

The browser only rejects third-party cookies from websites you visit, but not those used by the website which you are browsing.

The browsing option in private mode whereby cookies are installed on your device but are automatically deleted upon exiting the website:

- Google Chrome

- Mozilla Firefox

- Internet Explorer


In compliance with Article 10 of Spain’s Information Society Services and Electronic Commerce Act 34/2002 of the 11th of July, the company owning the web site is ElParking Internet SL (hereinafter ElParking) with Registered Office at Calle Martín Pérez 3 5D, CP 37005 de Salamanca, Spain. The company is entered in the Mercantile Register of Salamanca, Spain, with tax identification number CIF B37546538.

ElParking offers this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of the personal information we receive from users, as well as our application for devices. This Privacy Policy only applies to information that you provide through the website and the mobile app and we shall never sell it to third parties.

For the procurement of services, El operated by El Parking requires certain information of a personal nature from their customers.

El Parking holds a file containing personal data obtained through the process of downloading the application. This data is used for drawing up contracts, statistics, sending promotions and to maintain whatever relationship El Parking may have with the user. The customer gives El Parking their consent to process their personal information for the aforementioned purposes.

Our main aims for gathering information are to provide and improve our website, mobile app, services, services, features and content, manage your use of the website and the mobile application and enable users to enjoy and easily navigate the website and the mobile application. has complex security systems to protect your information from unauthorised access by third parties.

Use of the El platform implies acceptance of these privacy policies.

Once you have unsubscribed from the service, you will still receive promotional information for ElParking. If you update this information, we may retain a copy of the information originally provided for our records. You can also avoid receiving online promotional information. You have the right to access, modify, rectify and cancel the personal data you provide to El Parking. You can exercise these rights at any time by contacting us via email

As a customer you can opt to receive invitations to participate in polls and surveys from El Your selection may be random or based on your non-identifiable information. Choosing whether or not to participate in a survey or poll is up to you.

ElParking may use cookies to store information that identifies the user. We have taken reasonable precautions to ensure that this information will remain safe. Our website and application may contain electronic images known as web beacons" that are used in conjunction with cookies to compile aggregated statistics in order to analyse how our site and our application are used and can, moreover, be used in some of our emails to discover which emails and links have been opened by recipients. This allows us to evaluate the effectiveness of our customer communications and marketing campaigns.

You may receive promotional offers from El Parking as well as pending notifications, using your name in order to address you.

El Parking complies at all times with the provisions of Law 15/1999, from the 13th of December, concerning the Protection of Personal Data (hereinafter LOPD"), Royal Decree 1720/2007, from the 21st of December, concerning the approval of Regulations implementing the data Protection Act ("hereinafter RLOPD") and other applicable regulations at all times and seeks to ensure proper use and handling of personal user data.

Intellectual property

The trademarks, logos, images, videos, drawings, etc. appearing on El are the intellectual property of El Parking and may not be reproduced, used or represented without the express written permission of El Parking.

It is forbidden to modify, copy, reproduce, download, broadcast, transmit, commercially exploit and/or distribute the site services and pages or the computer code of the elements that make up the Services and the site El in any way.


The page has been designed for browsers that support HTML5 / CSS3 standards (Firefox, Safari, Opera, Chrome, Internet Explorer 8 and above). To use, you must have cookies and pop-ups enabled.

ElParking does not guarantee that the Services will function if the customer's service provider is unable to provide its services adequately. In this context, ElParking shall not be liable for any failure of performance, availability or adverse usage conditions of the site, deriving from unsuitable computer equipment, problems experienced by the Client's Internet service provider or, from interruptions to the Internet network or any other reason outside of ElParking's control.

Agreements on these rules

If any of the terms of these Conditions of Use are declared void under the law, or under a judicial decision of a court with sufficient jurisdiction, the remaining terms of these Conditions of Use shall remain in full force.

Failure by a Party to take action in respect of the breach by the other Party of any provisions of these Terms of Use, shall not be interpreted as constituting a waiver by said first Party of the right to take action in future in respect of such a breach.

Future changes

Changes to the website or these terms of use will be reported to the user and will be considered accepted by the user if they reenter El after such notification.

Complaints and jurisdiction

Complaints should be made in writing to the address indicated above and through a reliable method of receipt

To resolve any dispute about interpretation or their own jurisdiction, you expressly submit to the jurisdiction of the courts of Salamanca (Spain).

This contract is subject to Spanish law.